About us
We plan the holiday we would want to be sold.
Tripido Travels is a tour operator based in Gurugram, running trips to twenty-five destinations across Asia, the Middle East, Europe and India. We are small on purpose. Every itinerary that leaves this office has had a person think about it.
Four things we do differently.
Not slogans. These are the decisions that shape what we quote you.
We quote flights separately, and we tell you why.
Airfares move every day. An operator who buries a flight in a headline price is either padding it to stay safe, or will revise it once you have committed. We give you a fixed land price and the live fare from your airport as two separate numbers. It is less tidy. It is honest.
You get a person, not a ticket number.
Three numbers are published on this site and all three reach a human being. There is no queue, no chatbot and no case reference. If something moves at 2am in Bangkok, someone here picks up.
Itineraries with room to breathe.
We would rather you saw four things properly than nine things through a coach window. Travel days get shortened for mixed-age groups, hotels get chosen for lifts and bathrooms as well as photographs, and there is unscheduled time built in on purpose.
What is included is written down.
Every package states its inclusions and exclusions in full, and every fixed departure publishes its own payment and cancellation schedule before you pay anything. Nothing appears at the end that was not on the page at the start.
Founder experience
The experience behind the business.
Shweta Kumar founded Tripido after thirteen years in operations and customer service, and still handles the hotel and DMC contracting herself — the rates, room categories and terms that decide what a package costs and how it runs once you land.
- High-end customer service, focused on client satisfaction, loyalty and retention.
- Loss prevention and operational efficiency — protecting service quality while minimising business risk.
- MICE (meetings, incentives, conferences and exhibitions) and group travel, managing complex requirements end to end.
- FIT (fully independent travel) itinerary design, built around one traveller’s preferences rather than a template.
- Direct hotel and DMC contracting — negotiating rates and terms with properties and ground handlers rather than buying through a wholesaler.
- Sales leadership combined with operational depth, customer relationship management and service excellence.
Shweta KumarFounder · Hotel & DMC Contracting
The people you will be dealing with.
Not a call centre. These are the names on the other end of the phone.
Shakti Arora
Sales & Business Development Manager
Over ten years in sales and business development across hospitality, travel and tourism. She holds a B.Sc. in Hospitality & Hotel Administration and a Diploma in Travel & Tourism, and has worked with Pullman, Le Méridien, MakeMyTrip and loveholidays. Her focus here is sales strategy, client relationships and partnerships — and turning an opportunity into a trip that actually happens.
PreviouslyPullman · Le Méridien · MakeMyTrip · loveholidays
Accountability
Six things you can hold us to.
Trust is not a word you put on a website. Every promise below can be checked on this site right now — each one links to its own proof.
The written terms come before your money
Cancellation slabs, payment milestones, refund timelines and what happens if we change your trip — all published in full, before you pay a rupee. Every fixed departure also carries its own schedule on its own page.
Read the termsWe publish what is NOT included
Any operator will list inclusions. Every Tripido package lists its exclusions with the same prominence — airfare, insurance, meals not stated, anything payable at the property. Surprises at the counter are a choice, and we do not make it.
See a packageThe land price does not move after we quote it
Once your land cost is confirmed it is fixed. Flights are quoted separately at the live fare because those genuinely do move — and you see that number as its own line rather than folded into a total you cannot check.
How pricing worksSend us a cheaper price and we will match or beat it
We sell the same hotels, resorts and private-pool villas the big portals do, bought on direct contracts rather than through a booking engine. Screenshot any quote you have been given and we will come back with our rate, usually within the hour.
Price Match PromiseEvery review is a real one
We have never written a testimonial for ourselves and never will — fabricated reviews are prohibited in India under the Consumer Protection Act 2019 and BIS IS 19000:2022. Ours sit on a public Google profile where anyone can check them and we cannot edit them.
Read them on GoogleA named person, a real address, three numbers
You can see who works here and where we sit. All three published numbers reach a human being, not a queue or a bot — and the same people stay reachable while you are travelling, not just while you are buying.
How to reach usHow a trip gets built.
Three steps, and you can stop at any of them without owing us anything.
Tell us the shape of the trip
Where, roughly when, how many of you, and a budget band. One call or a WhatsApp message is enough to start.
We build the itinerary
A day-by-day plan with real hotels and honest pricing — no hidden extras appearing later.
Confirm and travel
Pay a deposit to hold it, we handle visas, tickets and transfers, and you have us on call throughout.
Who we plan for.
Trips run either as private departures built around your dates, or as small group tours travelling on a fixed schedule with a Tripido tour manager.
5.0
29 reviews on Google
We would rather you checked.
Every review on our Google profile was left by a real guest, and we have never written one ourselves — fabricated reviews are illegal in India under the Consumer Protection Act, and frankly they are obvious.
Read all 29 on GoogleWhere to find us.
On Instagram
Where our guests actually end up.
Real trips, posted as they happen. No stock photography.
Tell us where you want to go.
No obligation, no deposit to talk. You get a day-by-day plan and an honest, itemised price — usually the same day.